:root{--brand: #4f46e5;--brand-dark: #4338ca;--brand-light: #eef0ff;--success: #16a34a;--success-dark: #15803d;--danger: #ef4444;--danger-dark: #dc2626;--warning: #f59e0b;--ink: #10131a;--ink-soft: #475069;--ink-faint: #8a93a6;--bg: #f3f4f8;--surface: #ffffff;--border: #e4e7f0;--border-soft: #eef0f6;--radius-sm: 8px;--radius: 12px;--radius-lg: 16px;--shadow-sm: 0 1px 2px rgba(16, 19, 26, .05);--shadow: 0 4px 16px rgba(16, 19, 26, .06), 0 1px 3px rgba(16, 19, 26, .04);--shadow-lg: 0 12px 32px rgba(16, 19, 26, .1), 0 2px 6px rgba(16, 19, 26, .06)}*{box-sizing:border-box}body{margin:0;font-family:Inter,-apple-system,Segoe UI,Roboto,Arial,sans-serif;background:var(--bg);color:var(--ink);-webkit-font-smoothing:antialiased}h1,h2,h3{font-weight:700;letter-spacing:-.01em}input,select,textarea{font-family:inherit;font-size:14px;padding:9px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);color:var(--ink);transition:border-color .15s,box-shadow .15s}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px #4f46e51f}textarea{resize:vertical;min-height:60px;width:100%}.btn{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);padding:9px 16px;cursor:pointer;font-size:14px;font-weight:500;color:var(--ink-soft);transition:background .15s,border-color .15s,transform .05s,box-shadow .15s}.btn:hover{background:#f8f9fd;border-color:#d3d8e6;color:var(--ink)}.btn:active{transform:translateY(1px)}.btn:disabled{opacity:.45;cursor:not-allowed;transform:none}.btn--small{padding:5px 11px;font-size:12.5px;border-radius:7px}.btn--success{background:var(--success);border-color:var(--success-dark);color:#fff;box-shadow:var(--shadow-sm)}.btn--success:hover{background:var(--success-dark)}.btn--danger{background:var(--danger);border-color:var(--danger-dark);color:#fff;box-shadow:var(--shadow-sm)}.btn--danger:hover{background:var(--danger-dark)}.btn--ghost{background:transparent;border-color:transparent}.btn--ghost:hover{background:var(--border-soft)}.btn--primary{background:var(--accent, #2f5fe0);border-color:var(--accent-dark, #2347b3);color:#fff;box-shadow:var(--shadow-sm)}.btn--primary:hover{background:var(--accent-dark, #2347b3)}.login-page{display:flex;align-items:center;justify-content:center;height:100vh;background:radial-gradient(1200px 600px at 20% 10%,#eef0ff 0%,var(--bg) 55%)}.login-card{background:var(--surface);padding:36px 32px;border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);width:340px;display:flex;flex-direction:column;gap:10px;border:1px solid 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td{border-bottom:none}.history-table tbody tr:hover td{background:#fafbfe}.history-table__empty{text-align:center;color:var(--ink-faint);padding:32px;font-size:13.5px}.softphone{display:flex;flex-direction:column;gap:16px}.softphone__status{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--ink-soft);font-weight:500}.dot{width:9px;height:9px;border-radius:50%;display:inline-block}.dot--online{background:var(--success);box-shadow:0 0 0 3px #16a34a26}.dot--offline{background:var(--danger);box-shadow:0 0 0 3px #ef444426}.quality-dot{width:10px;height:10px;border-radius:50%;display:inline-block;margin-left:8px;vertical-align:middle;cursor:help}.quality-dot--good{background:var(--success);box-shadow:0 0 0 3px #16a34a2e}.quality-dot--warning{background:var(--warning);box-shadow:0 0 0 3px #d977062e;animation:quality-pulse 1.4s ease-in-out infinite}.quality-dot--bad{background:var(--danger);box-shadow:0 0 0 3px #ef44442e;animation:quality-pulse 1s ease-in-out infinite}@keyframes quality-pulse{0%,to{opacity:1}50%{opacity:.45}}.softphone__quick-toggles{display:flex;gap:6px}.softphone__dialer{display:flex;flex-direction:column;gap:10px}.softphone__dialpad{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.softphone__dialpad button{padding:14px;font-size:17px;font-weight:600;border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--surface);color:var(--ink);cursor:pointer;transition:background .15s,transform .05s}.softphone__dialpad button:hover{background:var(--border-soft)}.softphone__dialpad button:active{transform:scale(.96)}.softphone__dial-actions{display:flex;gap:8px}.softphone__active-call{display:flex;flex-direction:column;gap:12px;background:var(--border-soft);border-radius:var(--radius);padding:16px;border:1px solid var(--border)}.softphone__caller{font-weight:700;font-size:17px;letter-spacing:-.01em}.softphone__call-status{color:var(--ink-faint);font-size:13px;font-weight:500}.softphone__controls{display:flex;flex-wrap:wrap;gap:6px}.softphone__video-area{position:relative;background:#111;border-radius:var(--radius-sm);overflow:hidden}.video--remote{width:100%;display:block}.video--local{position:absolute;bottom:6px;right:6px;width:90px;border-radius:6px;border:2px solid #fff}.call-levels{display:flex;flex-direction:column;gap:6px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);padding:10px 12px}.level-bar{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--ink-faint)}.level-bar__icon{display:flex;color:var(--ink-faint);transition:color .15s}.level-bar--active 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(max-width: 860px){.app-layout{height:auto;min-height:100vh}.app-body{flex-direction:column;overflow:visible}.app-content{overflow-y:visible;padding:16px}.app-sidebar{width:100%;order:-1;border-left:none;border-bottom:1px solid var(--border);padding:14px 16px}.app-header{flex-wrap:wrap;gap:8px 14px;padding:10px 14px}.app-header__brand{flex:1 1 auto}.app-header__user{flex:0 0 auto;font-size:12px;gap:8px}.app-header__nav{order:3;flex:1 1 100%;overflow-x:auto;gap:2px;-webkit-overflow-scrolling:touch;scrollbar-width:none}.app-header__nav::-webkit-scrollbar{display:none}.app-header__nav a{white-space:nowrap;padding:7px 10px;font-size:13px}.login-card{width:90vw;max-width:340px;padding:26px 20px}.incoming-call-modal{width:92vw;max-width:380px;padding:20px}.history-table{display:block;overflow-x:auto;-webkit-overflow-scrolling:touch;white-space:nowrap}.history-table thead,.history-table tbody,.history-table tr{display:table;width:100%;table-layout:auto}.stat-cards{grid-template-columns:repeat(auto-fit,minmax(96px,1fr));gap:8px}.softphone__dialpad button{padding:12px;font-size:16px}.history-filters{gap:8px}.history-filters select,.history-filters input{flex:1 1 140px}}.chat-widget{position:fixed;right:20px;bottom:20px;z-index:1000}.chat-widget__fab{width:56px;height:56px;border-radius:50%;border:none;cursor:pointer;background:var(--brand);color:#fff;box-shadow:var(--shadow-lg);display:flex;align-items:center;justify-content:center;position:relative}.chat-widget__fab:hover{background:var(--brand-dark)}.chat-widget__badge{position:absolute;top:-4px;right:-4px;background:var(--danger);color:#fff;font-size:11px;font-weight:700;min-width:20px;height:20px;border-radius:10px;display:flex;align-items:center;justify-content:center;padding:0 5px;box-shadow:0 0 0 2px #fff}.chat-toast{position:absolute;bottom:66px;right:0;width:240px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-lg);padding:10px 12px;cursor:pointer;animation:chat-toast-in .15s ease-out}@keyframes chat-toast-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.chat-toast__title{font-weight:700;font-size:13px;color:var(--ink);padding-right:16px}.chat-toast__preview{font-size:12.5px;color:var(--ink-soft);margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-toast__close{position:absolute;top:6px;right:8px;border:none;background:none;color:var(--ink-faint);font-size:16px;cursor:pointer;line-height:1}.chat-panel{position:absolute;bottom:0;right:0;width:340px;height:500px;max-height:80vh;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;overflow:hidden}.chat-panel__header{display:flex;align-items:center;gap:8px;padding:10px 12px;border-bottom:1px solid var(--border);background:var(--brand);color:#fff;flex-shrink:0}.chat-panel__title{flex:1;font-weight:700;font-size:14px;min-width:0}.chat-panel__back,.chat-panel__new,.chat-panel__close{border:none;background:#ffffff26;color:#fff;width:26px;height:26px;border-radius:8px;cursor:pointer;font-size:16px;line-height:1;flex-shrink:0}.chat-panel__back:hover,.chat-panel__new:hover,.chat-panel__close:hover{background:#ffffff47}.chat-panel__body{flex:1;min-height:0;display:flex;flex-direction:column}.chat-avatar{position:relative;width:32px;height:32px;border-radius:50%;overflow:hidden;flex-shrink:0;background:var(--brand-light);color:var(--brand-dark);display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;border:none;padding:0;cursor:default}.chat-avatar img{width:100%;height:100%;object-fit:cover}.chat-avatar--sm{width:28px;height:28px}.chat-avatar--me{cursor:pointer}.chat-avatar__dot{position:absolute;bottom:-1px;right:-1px;width:9px;height:9px;border-radius:50%;background:var(--ink-faint);box-shadow:0 0 0 2px var(--surface)}.chat-avatar__dot--on{background:var(--success)}.chat-conv-title{display:flex;align-items:center;gap:8px;min-width:0}.chat-conv-title__name{font-size:13.5px;font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-conv-title__status{font-size:11px;color:#fffc}.chat-list{flex:1;overflow-y:auto;display:flex;flex-direction:column}.chat-list__search{margin:8px 10px;padding:7px 10px;border:1px solid var(--border);border-radius:var(--radius-sm);font-size:13px}.chat-list__empty{padding:24px 16px;text-align:center;color:var(--ink-faint);font-size:13px}.chat-list__item{display:flex;gap:8px;align-items:center;padding:8px 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0}.chat-new__tabs button{flex:1;padding:6px;border:1px solid var(--border);background:var(--surface);border-radius:var(--radius-sm);font-size:12.5px;cursor:pointer;color:var(--ink-soft)}.chat-new__tabs button.active{background:var(--brand);border-color:var(--brand-dark);color:#fff}.chat-new__people{flex:1;overflow-y:auto;padding:4px 0}.chat-new__person{display:flex;align-items:center;gap:8px;padding:7px 12px;cursor:pointer}.chat-new__person:hover{background:var(--border-soft)}.chat-new__person-name{font-size:13px;font-weight:600;color:var(--ink)}.chat-new__person-role{font-size:11px;color:var(--ink-faint)}.chat-new__actions{display:flex;justify-content:flex-end;gap:8px;padding:8px 10px;border-top:1px solid var(--border)}.chat-thread{flex:1;min-height:0;display:flex;flex-direction:column}.chat-thread__messages{flex:1;overflow-y:auto;padding:10px 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var(--border);background:var(--surface);color:var(--ink-soft);cursor:pointer;font-size:11px;line-height:1;opacity:0;transition:opacity .1s}.chat-msg__bubble:hover .chat-msg__reply-btn{opacity:1}.chat-composer{border-top:1px solid var(--border);flex-shrink:0}.chat-composer__reply,.chat-composer__file{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:6px 10px;background:var(--border-soft);font-size:12px;border-bottom:1px solid var(--border)}.chat-composer__reply-name{font-weight:700;color:var(--brand-dark);font-size:11px}.chat-composer__reply-body{color:var(--ink-soft);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:240px}.chat-composer__reply button,.chat-composer__file button{border:none;background:none;color:var(--ink-faint);font-size:15px;cursor:pointer;flex-shrink:0}.chat-mentions{display:flex;flex-wrap:wrap;gap:4px;padding:6px 10px;border-bottom:1px solid var(--border)}.chat-mentions button{border:1px solid var(--border);background:var(--surface);border-radius:12px;padding:3px 9px;font-size:12px;cursor:pointer}.chat-stickers{display:grid;grid-template-columns:repeat(5,1fr);gap:4px;padding:8px 10px;max-height:140px;overflow-y:auto;border-bottom:1px solid var(--border)}.chat-stickers button{border:none;background:none;cursor:pointer;padding:4px;border-radius:8px}.chat-stickers button:hover{background:var(--border-soft)}.chat-stickers img{width:100%;height:auto;display:block}.chat-composer__row{display:flex;align-items:center;gap:4px;padding:8px 10px}.chat-composer__icon-btn{border:none;background:none;font-size:17px;cursor:pointer;padding:4px;flex-shrink:0}.chat-composer__input{flex:1;border:1px solid var(--border);border-radius:18px;padding:8px 12px;font-size:13px;min-width:0}.chat-composer__send{border:none;background:var(--brand);color:#fff;width:32px;height:32px;border-radius:50%;cursor:pointer;flex-shrink:0;font-size:14px}.chat-composer__send:disabled{opacity:.4;cursor:default}@media (max-width: 480px){.chat-panel{width:100vw;height:100vh;max-height:100vh;right:-20px;bottom:-20px;border-radius:0}.chat-widget{right:16px;bottom:16px}}@media (max-width: 480px){.app-content{padding:12px}.page h2{font-size:18px}.stat-card__value{font-size:21px}.app-header__user span{display:none}.incoming-call-modal__actions{flex-direction:column}.incoming-call-modal__actions .btn{width:100%}}